You would think that selling things I find in thrift stores on eBay would be pretty cut and dried. I buy them, photograph them, research what they are worth and post them. I get my AI friends to write the posts and I always make sure the description is honest. I use AI to set the asking price, too, based on what other similar things are selling for and I always am open to reasonable offers.
So a couple of weeks ago I found some antique frames in a thrift shop and ended up listing them for what Copilot suggested they were worth. It suggested one small frame was worth $80 (which I thought was a bit much) but I figured what the heck. Several people watched it. And I sent out offers. Last week I got a message from one of the people who received an offer thanking me but saying it was out of their price range although they really liked the frame. I responded that she should make me a counteroffer. She responded that she was on disability and could only afford something in the twenty something dollar range. I figured that this person appreciated the frame and should have it so I said to make a counteroffer of $28 and I'd sell it to her because I like things to go to people who appreciated them. But I said I would understand if that was still too expensive. Though $28 is quite a hefty discount from $80. She responded that I was so generous and she really appreciated it and hoped I made lots of sales because I was so nice. And she sent me the counteroffer and bought the frame for $28 plus shipping.
I felt like a nice person who had done something good for a person who really wanted something but didn't have lots of money. So the package with frame must have arrived today because I got this message from her. When it popped up, I was assuming she was going to tell me how much she liked it and really appreciated me selling it to her for much lower than I'd listed it. Here's what she wrote:
I bet I’m the only one who bit, huh?I knew the size would be small, I was prepared for that but it’s a kind of tin, I think, if that. It has ABSOLUTELY NO WEIGHT TO IT at all…and it’s hollow, has no bottom. It’s teetering on an open bottom. That’s why it has no weight to it. The stabilizing factor is missing and the top, which also has no weight, is heavier than the bottom.This couldn’t & wouldn’t fetch 50 cents at a garage sale, fully knowing it’s age.Crap is still crap, even if it’s 80 year old crap and the only thing that fetches any kind of money for an antique is “quality” not age.Your asking price of $80 was extremely misleading. I’m newish to eBay but I cannot imagine they’d be ok with what you’re doing to its loyal but unsuspecting customers. Obviously, I was the sucker this time. Not happy.
I was more than a little taken aback, but I took the high road and said I would be happy to refund her money since she wasn't happy. I hadn't intended on misleading anyone. So I had eBay issue her a full refund and didn't ask her to return the stupid thing. When the refund was confirmed I messaged her that she should have received it. I also said that the item was described really well and there were lots of photos and that she should have asked questions ahead of time. And I also pointed out that she had asked me to sell it to her and quite a discount and I'd sold it to her at almost a quarter of what I was asking. But I told her I hoped she could enjoy it as it was and wished her well.
Now a normal person would have perhaps thanked me or at the very least acknowledged the refund and appreciated me not asking them to return the item. Not this person, though. She had manipulated me into selling it to her at a discount with a sob story and then got pissed when it wasn't exactly what she had imagined.
I'm trying to accept it as a lesson. No good deed goes unpunished. It struck me a bit hard because I truly thought I was doing something nice. But it also came on the heels of the jerk who threatened me about the Decca guitar I was trying to sell on eBay. I've just got to stop responding to messages on eBay. I'm an honest person, but the thing I hate about eBay is the pressure to have positive feedback. I think people use it to manipulate you.
All of this over a lousy $28 and after eBay takes their cut I probably only made $20 anyway. Now I'm out that amount and the cost of postage to send it to her. And she gets to keep the frame because I'm not going to pay even more to have it returned.
Good thing this is just a hobby.